As an essential business, AR is continuing to operate and provide our customers with the service and support they need during this time. We take the health and safety of our employees very seriously and have additional measures in place to maintain a safe working environment.
Click on the question below to reveal the answer. If you don't find the answer to your question here, please contact your local AR sales representative, call AR Sales directly at 215-723-8181 or email us at firstname.lastname@example.org.
|Service||emcware 5.0 Purchase||Service Contract|
|Access to emcware Support Website|
|Bug fixes, maintenance updates and driver updates for current version|
|Free upgrades to new versions|
|Automatic notification of available downloads|
|Access to AR Applications and Software Engineers|
|Problem acknowledgement within 24 hours|
|Email, phone and remote support|
|Dedicated support staff focused on providing solutions Software Support|
|Equipment Driver Support|
|Driver Creation||Available upon request 1|
|DIY Driver Templates 2|
|DIY Driver Templates with Example code 2|
1 Additional charges may apply - call for more information
2 User knowledge of a programming language that can generate Windows Dynamic Link Library files (*.dll) is required.
To learn more about emcware® contact your local AR sales representative, or email us at email@example.com.