As an essential business, AR is continuing to operate and provide our customers with the service and support they need during this time. We take the health and safety of our employees very seriously and have additional measures in place to maintain a safe working environment.
Click on the question below to reveal the answer. If you don't find the answer to your question here, please contact your local AR sales representative, call AR Sales directly at 215-723-8181 or email us at info@arworld.us.
What is emcware?Can I get a free copy of emcware for assessment?How can I purchase emcware 5.0?Can I see a demonstration of emcware?How and where can I purchase a support contract for emcware?What are the EMC tests I can perform using emcware?What are the EMC test standards covered in emcware package?Can I get an automatic notification for emcware revision updates? Can I perform Chamber Uniform Field Area (UFA) calibration using emcware?Can I build a customized EMC test profile in emcware? Does emcware support non-AR equipment?What if the driver I need isn’t already in emcware’s driver list?Does emcware offer any EUT monitoring capabilities?Can I upgrade my version 4 to version 5? How does this work? What if I have a service contract on my current 4.1 version?Can I continue to use version 4?Yes, emcware v4 (or previous versions) will continue to work on your computer but will no longer be supported after 12/31/2020.Can I still download a copy of emcware 4.1?Will AR supply a V2C file to allow registration of version 4?Will AR support emcware 4.1? What if I have questions on how to use, or find a bug? Bug fixes?I downloaded emcware for free previously, but now it looks like I have to pay. Does AR have a free version of emcware?Where can I download the latest emcware and driver versions?What do I get with an emcware support contract?| Service | emcware 5.0 Purchase | Service Contract |
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| Access to emcware Support Website |  |
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| Bug fixes, maintenance updates and driver updates for current version | |
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| Free upgrades to new versions | |
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| Automatic notification of available downloads | |
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| Access to AR Applications and Software Engineers | |
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| Setup Support | |
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| Problem acknowledgement within 24 hours | |
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| Email, phone and remote support | |
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| Dedicated support staff focused on providing solutions Software Support | |
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| Equipment Driver Support | |
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| Driver Creation | Available upon request 1 | |
| Driver Support | |
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| DIY Driver Templates 2 | |
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| DIY Driver Templates with Example code 2 | |
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1 Additional charges may apply - call for more information
2 User knowledge of a programming language that can generate Windows Dynamic Link Library files (*.dll) is required.
Does emcware work with Keysight GPIB controllers?To learn more about emcware® contact your local AR sales representative, or email us at info@arworld.us.
